Water Services


Irish Water

Irish Water is the new national water utility and is now responsible for managing the delivery of water services to homes and businesses in Ireland.  For further information or to report an issue with:

  • Water Supply
  • Water Quality
  • Wastewater

Please contact Irish Water.

Web:           www.water.ie

Twitter:       @IrishWater

Telephone:  1890 278 278 (LoCall)

Minicom:      1890 378 378 (For hearing impaired customers with minicom equipment)

Postal Address: Irish Water, PO Box 860, South City Delivery Office, Cork City.

Please continue to contact your Local Authority for information or issues relating to business account queries, surface water drainage, flood management and new connections.



As with any major town or city throughout the developed world the Water Services Department of Limerick City Council is committed to improving the quality of life for the community we serve. This includes providing a reliable and sustainable supply of high quality drinking water to the people of Limerick City and its Environs. History has shown that a supply of high quality drinking water is essential to public health and the City Council is committed to an ongoing substantial capital investment programme, so that it will continue to deliver water that passes the strictest European regulations.

Over four billion gallons (18,980,000m3) of drinking water are produced annually by Limerick City Council at the treatment plant in Castleconnell. Of this about 60% is delivered daily to the city. The remainder of the water is exported to consumers in County Limerick and County Clare. The source for the raw water is the River Shannon, the largest river in Ireland. 



Over the life of the previous National Development Plan 2001-2006 up to 50 million Euro was spent on new and improved water production and distribution infrastructure. A new reservoir and watertower has recently been completed and an old reservoir refurbished giving total storage capacity of 18 million gallons (75,000m3) of water. A major extension to the water treatment plant has started which will double output to nearly 8 billion gallons per annum. This project will cost about 26 million Euro and will be one of the first design build and operate contracts to be awarded in Ireland. A further 20 million Euro will be spent over the next five years laying new watermains in the city and replacing old cast iron mains that are now undersize to meet consumption needs of the 21st century.  The City Council will continue with its programme of leakage detection and repair and is constantly investigating ways to reduce leakage and to promote water conservation.

   Specification for the Laying of Distribution Watermains (PDF - 89 Kb)

   Water Asessment of needs 2010-2012 (PDF - 679 Kb)
    Assessment of Needs submitted to Department of Environment Heritage & Local Government for the period 2010-2012

   Water Services Investment Programme 2010-2012 (PDF - 356 Kb)
    Extracts from Water Services Investment Programme for approved works in Limerick City area



As business hours are 9a.m. - 5p.m. we operate an out of hours emergency number for problems with your water supply and we can be contacted on this number for all problems occurring between 5p.m. - 9a.m. Monday - Friday and at weekends. This number is 061-417833.

Water Services Department (Water Supply, Sewerage)

Phone: (061) 496000
Fax: (061) 496010
email: engineer@limerickcity.ie

Opening hours:
Monday to Friday 9.00am - 5.00pm

Water Services Department (Water Supply, Sewerage)
2nd Floor,
County Hall,

Last update:29/04/2014